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July 14, 2021

IMPORTANT INFORMATION

The health and safety of our Guests and Team Members remains a top priority for our team at Adventures by Disney. Adventures by Disney is continuing to assess future travel operations on a destination-by-destination basis.

Adventures by Disney will contact all impacted Guests or their Travel Agents with updated information and options. We will continue to make adjustments as necessary and will notify Guests immediately should there be changes to their itinerary.

Guests who have air travel booked through Adventures by Disney are able to work directly with Adventures by Disney to change and/or cancel their air travel arrangements. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.

Guests or Travel Agents with specific questions may reach out to our Contact Center at (855) 223-0025 or (407) 566-8345.

ADVENTURES BY DISNEY GUEST HEALTH & SAFETY PROTOCOLS

As we welcome you back to exploring the world with us, promoting health and safety is a top priority. We are resuming trips with multiple layers of health and safety measures developed in consideration of guidance from the U.S. Centers for Disease Control and Prevention, local and international health authorities, the U.S. Travel Association, and The Walt Disney Company’s team of health experts. Learn more about Guest Health and Safety Protocols.

IMPORTANT DATE CHANGE AND TEMPORARY CANCELLATION POLICY UPDATE

We understand how much anticipation surrounds each Adventures by Disney vacation, so we’ve made temporary updates to our policies to offer Guests more flexibility.

CANCELLATION & FINAL PAYMENT POLICY UPDATES

New bookings of Land Adventures, Escapes and river cruises made through September 30, 2021 for travel through March 31, 2022 are eligible for fully refundable deposits up until the final payment date.

The final payment date for reservations made for travel during 2021 season Land Adventures, Escapes and River Cruises has been temporarily modified to 65 days prior to departure.

Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires and Amazon Escape departures, all Private Adventures and all expedition cruise sailings are excluded from this modified cancellation and final payment policy.

ADVENTURE DATE CHANGE POLICY UPDATE

Guests currently booked on adventures through August 2021 can change their reservation up to 65 days prior to their trip and receive a 100% credit to be used toward a future adventure. Guests may select an alternative adventure and/or a new travel date for itineraries departing through December 31, 2022 by calling (855) 223-0025 or (407) 566-8345. The credit is non-refundable and will be applied against the standard prevailing rates of the new itinerary and/or travel dates selected.

FINAL PAYMENT UPDATE

For existing bookings that travel through March 31, 2022, final payment will now be due 65 days prior to the adventure start date. Trips cancelled between 64-46 days prior to departure are subject to a 50% cancellation penalty; trips cancelled less than 46 days prior to departure are subject to a 100% cancellation penalty. Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires Escape departures, and all expedition cruise sailings are excluded from this final payment policy.

Unless otherwise stated on your Guest Confirmation, the deposit payment for existing bookings will continue to follow current cancellation guidelines and is non-refundable 15 or more days after it is paid should the Guest choose to cancel their reservation.
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Additional Information

Updates will be posted online as new information becomes available. Guests with specific questions may reach out to our Contact Center at (855) 223-0025 or (407) 566-8345.