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April 6, 2021

IMPORTANT INFORMATION

The health and safety of our Guests and Team Members remains a top priority for our team at Adventures by Disney as we continue to refine our protocols for our eventual return to service.

Adventures by Disney is continuing to assess future travel operations on a destination-by-destination basis. As we work towards resuming operations, Adventures by Disney has made the decision to suspend all departures through Friday, April 30, 2021, with the exception of the following:

  • March 15: Arizona and Utah Adventures
  • April 10: Costa Rica Adventure

Adventures by Disney will contact all impacted Guests or their Travel Agents with updated information and options. We will continue to make adjustments as necessary and will notify Guests immediately should there be changes to their itinerary.

Guests who have air travel booked through Adventures by Disney are able to work directly with Adventures by Disney to change and/or cancel their air travel arrangements. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.

Disney Cruise Line Extends Suspension of All Departures through June 2021 and Disney Magic Sailings through September 18

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. Disney Cruise Line is carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC).

As Disney Cruise Line continues to refine its protocols and await further technical guidance from the CDC, all sailings departing through June 2021 have been cancelled. Additionally, Disney Cruise Line has also made the decision to cancel Disney Magic sailings through September 18, 2021. Read more about Disney Cruise Line's operational updates.

As a result, most Adventures by Disney cruise packages and Escapes booked in conjunction with these sailings are also cancelled. Impacted sailings include Disney Magic departures on May 22, May 29, June 4, June 11, June 19, June 27, July 6, July 11, July 17, July 23, July 30, August 10, August 18, August 28, September 4, September 11, and September 18, 2021 and the Disney Wonder sailings on May 31, June 7, June 14, June 21, and June 28, 2021.

Guests who have purchased any of the above Adventures by Disney cruise packages or Escapes will automatically be refunded in the form of their original payment.

If you wish to speak with a representative directly, please contact a member of the reservation team at (866) 325-6685 or (407) 566-7797.

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ADVENTURES BY DISNEY GUEST HEALTH & SAFETY PROTOCOLS

As we welcome you back to exploring the world with us, promoting health and safety is a top priority. We are resuming trips with multiple layers of health and safety measures developed in consideration of guidance from the U.S. Centers for Disease Control and Prevention, local and international health authorities, the U.S. Travel Association, and The Walt Disney Company’s team of health experts. These measures include proof of a negative PCR COVID-19 test before joining any trip, face coverings and physical distancing. Learn more about Guest Health and Safety Protocols.

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IMPORTANT DATE CHANGE AND TEMPORARY CANCELLATION POLICY UPDATE

We understand how much anticipation surrounds each Adventures by Disney vacation, so we’ve made temporary updates to our policies to offer Guests more flexibility.

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For New 2021 Land, Escape and River Cruise Bookings:

CANCELLATION & FINAL PAYMENT POLICY UPDATES

New bookings of 2021 season land adventures, escapes and river cruises made through June 30, 2021 for travel through March 31, 2022 are eligible for fully refundable deposits up until the final payment date, which has been temporarily modified to 65 days prior to departure. Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires Escape departures, and all expedition cruise sailings are excluded from this modified cancellation and final payment policy.

For New Expedition Cruise Bookings and Buenos Aires Escape:

CANCELLATION POLICY

Guests who change or cancel their 2/20/22 Antarctica Expedition Cruise or 2/18/22 Buenos Aires Escape reservation for any reason through May 14, 2021 will receive a future travel credit in the amount of their required deposit. Travel credits are eligible to be redeemed within 24 months of the initial booking date. Date changes or cancellations made after these dates will be subject to Adventures by Disney’s standard terms and conditions. Travel credits are non-transferable and not redeemable for cash in whole or in part.

For New 2022 River Cruise Bookings:

Date changes or cancellations will follow standard terms & conditions.

For New & Existing Bookings:

ADVENTURE DATE CHANGE POLICY UPDATE

Guests currently booked on adventures through May 31, 2021 can change their reservation up to 45 days prior to their trip and receive a 100% credit to be used toward a future adventure. Guests may select an alternative adventure and/or a new travel date for itineraries departing through December 31, 2022 by calling (855) 223-0025 or (407) 566-8345. The credit is non-refundable and will be applied against the standard prevailing rates of the new itinerary and/or travel dates selected.

FINAL PAYMENT UPDATE

For existing bookings that travel through March 31, 2022, final payment will now be due 65 days prior to the adventure start date. Trips cancelled between 64-46 days prior to departure are subject to a 50% cancellation penalty; trips cancelled less than 46 days prior to departure are subject to a 100% cancellation penalty. Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires Escape departures, and all expedition cruise sailings are excluded from this final payment policy.

Unless otherwise stated on your Guest Confirmation, the deposit payment for existing bookings will continue to follow current cancellation guidelines and is non-refundable 15 or more days after it is paid should the Guest choose to cancel their reservation.
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Additional Information

Updates will be posted online as new information becomes available. Guests with specific questions may reach out to our Contact Center at (855) 223-0025 or (407) 566-8345.

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