Skip to content Call: (800) 543-0865
November 23, 2021

IMPORTANT INFORMATION

The health and safety of our Guests and Team Members remains a top priority for our team at Adventures by Disney. Adventures by Disney is continuing to assess future travel operations on a destination-by-destination basis.

Adventures by Disney will contact all impacted Guests or their Travel Agents with updated information and options. We will continue to make adjustments as necessary and will notify Guests immediately should there be changes to their itinerary.

Guests who have air travel booked through Adventures by Disney are able to work directly with Adventures by Disney to change and/or cancel their air travel arrangements. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.

Guests or Travel Agents with specific questions may reach out to our Contact Center at (855) 223-0025 or (407) 566-8345.

ADVENTURES BY DISNEY GUEST HEALTH & SAFETY PROTOCOLS

As we welcome you back to exploring the world with us, promoting health and safety is a top priority. We are resuming trips with multiple layers of health and safety measures developed in consideration of guidance from the U.S. Centers for Disease Control and Prevention, local and international health authorities, the U.S. Travel Association, and The Walt Disney Company’s team of health experts. Learn more about Guest Health and Safety Protocols.

IMPORTANT DATE CHANGE AND TEMPORARY CANCELLATION POLICY UPDATE

We understand how much anticipation surrounds each Adventures by Disney vacation, so we’ve made temporary updates to our policies to offer Guests more flexibility.

CANCELLATION & FINAL PAYMENT POLICY UPDATES

New bookings of Land Adventures, Escapes and river cruises made through December 31, 2021 for travel through March 31, 2022 are eligible for fully refundable deposits up until the final payment date.

The final payment date for reservations made for travel during 2021 season Land Adventures, Escapes and River Cruises has been temporarily modified to 65 days prior to departure.

Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires and Amazon Escape departures, all Private Adventures and all expedition cruise sailings are excluded from this modified cancellation and final payment policy.

FINAL PAYMENT UPDATE

For existing bookings that travel through March 31, 2022, final payment will now be due 65 days prior to the adventure start date. Trips cancelled between 64-46 days prior to departure are subject to a 50% cancellation penalty; trips cancelled less than 46 days prior to departure are subject to a 100% cancellation penalty. Trips excluded from this final payment policy include:
  • Disneyland Resort and Southern California Escape departures beginning in March 2022
  • Peru departures beginning March 21, 2022
  • Italy departures beginning March 11, 2022; March 15, 2022; and March 22, 2022
  • England & France departures beginning March 11, 2022 and March 21, 2022
  • Arizona & Utah departures beginning March 14, 2022 and March 23, 2022
  • Portugal departure beginning March 26, 2022
  • All Buenos Aires Escape departures
  • All Expedition Cruise sailings
  • All Private Adventure departures
Unless otherwise stated on your Guest Confirmation, the deposit payment for existing bookings will continue to follow current cancellation guidelines and is non-refundable 15 or more days after it is paid should the Guest choose to cancel their reservation.

CANCELLATION POLICY FOR NEW 2023 EXPEDITION CRUISES AND 2023 BUENOS AIRES ESCAPE BOOKINGS:

Guests who change or cancel their 2023 expedition cruise or 2023 Buenos Aires Escape reservation for any reason up to 280 days prior to departure will receive a future travel credit in the amount of their required deposit. Travel credits are eligible to be redeemed within 24 months of the initial booking date. Date changes or cancellations made within 280 days prior to departure will be subject to Adventures by Disney's standard terms and conditions. Travel credits are non-transferable and not redeemable for cash in whole or in part.
Read More Show Less

Additional Information

Updates will be posted online as new information becomes available. Guests with specific questions may reach out to our Contact Center at (855) 223-0025 or (407) 566-8345.