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May 3, 2022

IMPORTANT INFORMATION

The health and safety of our Guests and Team Members remains a top priority for our team at Adventures by Disney. Adventures by Disney is continuing to assess future travel operations on a destination-by-destination basis.

Adventures by Disney will contact all impacted Guests or their Travel Agents with updated information and options. We will continue to make adjustments as necessary and will notify Guests immediately should there be changes to their itinerary.

Guests who have air travel booked through Adventures by Disney are able to work directly with Adventures by Disney to change and/or cancel their air travel arrangements. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.

Guests or Travel Agents with specific questions may reach out to our Contact Center at (855) 223-0025 or (407) 566-8345.

ADVENTURES BY DISNEY GUEST HEALTH & SAFETY PROTOCOLS

As we welcome you back to exploring the world with us, promoting health and safety is a top priority. We are resuming trips with multiple layers of health and safety measures developed in consideration of guidance from the U.S. Centers for Disease Control and Prevention, local and international health authorities, the U.S. Travel Association, and The Walt Disney Company’s team of health experts. Learn more about Guest Health and Safety Protocols.

IMPORTANT DATE CHANGE AND TEMPORARY CANCELLATION POLICY UPDATE

We understand how much anticipation surrounds each Adventures by Disney vacation, so we’ve made temporary updates to our policies to offer Guests more flexibility.

FINAL PAYMENT UPDATE FOR 2022 SEASON PRODUCT

For 2022 Land Adventure and Escape bookings that travel through March 31, 2023, final payment will now be due 65 days prior to the adventure start date. Trips cancelled between 64-46 days prior to departure are subject to a 50% cancellation penalty; trips cancelled less than 46 days prior to departure are subject to a 100% cancellation penalty. Trips excluded from this final payment policy include:

  • All Buenos Aires Escape departures
  • All Expedition Cruise sailings
  • All Private Adventure departures
  • All River Cruise sailings
  • All 2023 Season Land and Escape departures
For 2022 Season River and Expedition Cruises final payment will now be due 90 days prior to the adventure start date. Trips cancelled between 89-46 days prior to departure are subject to a 75% cancellation penalty; trips cancelled 45 days or less prior to departure are subject to a 100% cancellation penalty. Trips excluded from this final payment policy include:
  • All Land Adventure departures
  • All Private Adventure departures
  • All Escape departures not tied to a River or Expedition Cruise
  • All 2023 Season River and Expedition Cruise departures
  • All 2023 Season Buenos Aires Escape departures
Unless otherwise stated on your Guest Confirmation, the deposit payment for existing bookings will continue to follow current cancellation guidelines.

For deposit, payment and cancellation policies for all Buenos Aires Escape departures, all Private Adventures, all river cruise sailings and all expedition cruise sailings visit our Terms & Conditions.

CANCELLATION POLICY FOR NEW 2023 EXPEDITION CRUISES AND 2023 BUENOS AIRES ESCAPE BOOKINGS:

Guests who change or cancel their 2023 expedition cruise or 2023 Buenos Aires Escape reservation for any reason up to 280 days prior to departure will receive a future travel credit in the amount of their required deposit. Travel credits are eligible to be redeemed within 24 months of the initial booking date. Date changes or cancellations made within 280 days prior to departure will be subject to Adventures by Disney's standard Terms & Conditions. Travel credits are non-transferable and not redeemable for cash in whole or in part.
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Additional Information

Updates will be posted online as new information becomes available. Guests with specific questions may reach out to our Contact Center at (855) 223-0025 or (407) 566-8345.