NORTH AMERICA | Calgary, Banff, Lake Louise
Canadian Rockies
Roam the Rockies on this Canadian adventure where you’ll explore glacial cliffs, gleaming lakes and churning rapids as you journey deep into this breathtaking area, teeming with nature’s rugged beauty and majesty.
Call us at (800) 543-0865^
or contact your Travel Agent
FREQUENTLY ASKED QUESTIONSExpanded
- What steps is Adventures by Disney taking regarding health and safety?
Start of content
We've been working to develop health and safety measures after considering guidance from the Centers for Disease Control and Prevention as well as local and international health authorities. Learn more.
End of content - Do I need vaccines to travel to this country?
Start of content
Please check the Centers for Disease Control website for requirements on vaccinations for travel to this destination.
End of content - How do I book my Adventures by Disney vacation?
Start of content
If you are in the United States, please call (800) 543-0865 to speak to a Vacationista, or contact your professional travel agent.
End of content
If you are outside the United States, please call (866) 983-7872 to speak to a Vacationista, or contact your professional travel agent. - When will I receive my Digital Adventure Handbook?
Start of content
You should receive your Digital Adventure Handbook approximately 60 days prior to your departure.
End of content - What airport do I fly into and out of?
Start of content
ARRIVAL: You will fly into Calgary International Airport (YYC) on your arrival day. Your flight should arrive no later than 4:00 PM.
End of content
DEPARTURE: At the end of the adventure, you will fly out of Calgary International Airport (YYC). Do not schedule your flight to depart earlier than 1:00 PM. - Are transfers included if I arrive or depart from different locations or at different times from the itinerary?
Start of content
No. Transfers are only included from the specified arrival/departure airports and hotels. On your departure day, 1 group transfer is available from the Fairmont Lake Louise in Lake Louise to the Calgary International Airport (YYC) in Calgary, Alberta.
End of content - Can I extend my vacation beyond the Adventures by Disney itinerary?
Start of content
Yes, Adventures by Disney Travel Services offers pre-night stays at the Fairmont Palliser hotel. Please contact a Vacationista at (800) 543-0865 for more information.
End of content
Please note: the Fairmont Chateau Lake Louise does not offer post-night stays. - How will our group travel between destinations?
Start of content
During the adventure, transportation is provided by a private motor coach.
End of content - What ages are appropriate for this adventure?
Start of content
While we welcome children ages 5 and up on our Canadian Rockies trip, we recommend that children be at least 8 years old at the time of travel. This recommendation is based on several factors, such as extended hours of daily activity programming, potential for extreme temperatures in the summer months and amount of physical activity (e.g., walking, hiking, biking, rafting). Because each child is different, call a Vacationista at (800) 543-0865 to discuss whether this is the right trip for your kids.
End of content - How strenuous are the activities?
Start of content
While this adventure is not considered physically strenuous, most days will include at least 1 physically active outdoor activity. This adventure includes a scenic float trip, gentle biking excursion and hike. Guests should feel comfortable spending time exploring the outdoors. While nearly all of the trip's featured activities are gentle if examined separately, the full range of activities requires a moderate amount of stamina in order to get the most of your vacation.
End of content - What types of meals are served on this Adventures by Disney Trip?
Start of content
Typically, breakfast is served each morning in family style and offers a variety of dishes. Dinners and lunches usually include fish or meat and pasta or rice entrees, with vegetables, salad, fruit and dessert. Some included meals on this trip are served family style while others offer a limited-choice menu. Given the nature of group travel, we regret that á la carte menu choices may not always be available. Child-friendly choices are provided at all meals. Menu items are subject to change due to the availability and seasonality of foods. In order to allow you and your family time to enjoy meals by yourselves, there are a few meals that are not included in the itinerary. These meals have been planned in locations where you have many dining options available. If you have any questions or concerns about dining at any time during your vacation, your Adventure Guides will be happy to assist you.
End of content - Is alcohol included with meals?
Start of content
Alcoholic beverages are typically not included with your scheduled meals. However, you may purchase them at your own expense.
End of content - Can you accommodate special dietary needs?
Start of content
Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all requests. Please contact a Vacationista at (800) 543-0865 in advance of your departure to advise us of your needs.
End of content - Is this itinerary appropriate for travelers with special needs?
Start of content
Please note that this vacation includes activities that present certain challenges to Guests with special needs. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and solely responsible for providing assistance. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. Contact a Vacationista at (800) 543-0865 to discuss your needs.
End of content - What if Adventures by Disney cancels the adventure prior to departure?
Start of content
We will make every reasonable effort to operate the vacations as advertised; however, we reserve the right to curtail or modify the itinerary, or to substitute activities, hotels, meals or transportation as we deem necessary. We further reserve the right to reduce the number of Adventure Guides to one, and to modify other services to accommodate a smaller group, if a minimum number of Guests is not reached. Similarly, we may marginally exceed the stated group maximum size if necessary to accommodate a family. Please also note that during certain holidays and peak periods, some activities may be disrupted or unavailable. None of these modifications or changes shall affect the land package price. We reserve the right to cancel a trip at any time prior to its commencement for any reason, such as if there are too few Guests, or if the quality of the trip or the safety of the Guests would, in our opinion, be compromised, such as may result from unforeseen circumstances (acts of God) or other circumstances beyond our reasonable control. If we cancel your trip prior to its commencement because there are too few Guests: (i) we will attempt to re-book you on another departure of the same itinerary, subject to availability, and we will bear any reasonable airline re-booking charges; however, if we are unable to rebook you, we will issue a full refund of your land package price and Plan (unless you have filed a claim); and (ii) if you booked airfare through us, we will issue a full refund of your airfare; and (iii) if you did not book airfare through us, we will reimburse you for your reasonable out-of-pocket (subject to proof) airline cancellation charges or, in the case of bookings using frequent flier miles, a reasonable cancellation service fee, provided you have exercised best efforts to mitigate such charges/fees; and (iv) the aforesaid payments and/or rebooking by us shall constitute a full settlement.
End of content - Is travel insurance available?
Start of content
Yes, you can protect your vacation investment by adding the Adventures by Disney Vacation Protection Plan to your reservation.
End of content
Get details about the Adventures by Disney Vacation Protection Plan.