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Adventure Specific FAQsExpanded

  • Asia, Africa & AustraliaExpanded

  • Central & South AmericaExpanded

  • EuropeExpanded

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    • Barcelona Pre-Cruise StayExpanded

      • What ages are appropriate for this adventure?Expanded

        While we welcome children ages 4 and up at the time of travel to discover the stories of the world with us, we recommend that children be at least 6 years old at the time of travel on our Adventures by Disney Barcelona Pre-Cruise Stay. This is based on several factors, such as flight time and jet lag, time zone differences in the destination, extended hours of daily activity programming, number of internal transports between experiences, potential for extreme temperatures in the summer months, and amount of physical activity involved. Because each child is different, call a Disney Cruise Line® Representative to discuss whether this is the right trip for your kids.

      • What types of meals are served on this Adventures by Disney Trip?Expanded

        Lunches while on shore experiences usually include fish, meat, and pasta or rice entrées, vegetables along with salad, cheese, desserts and fruit. Some of the meals included on this trip are served buffet style while others offer a limited-choice menu. Given the nature of group travel, we regret that á la carte menu choices may not always be available. Children-friendly choices are available at all meals. Menu items are subject to change due to the availability and seasonality of foods.

      • Can you accommodate special dietary needs?Expanded

        Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Because each child is different, call a Disney Cruise Line® Representative to discuss whether this is the right trip for your kids.

      • Is this itinerary appropriate for travelers with special needs?Expanded

        Please note that this vacation includes activities that may present certain challenges to Guests with special needs. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing assistance. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. Contact your Adventures by Disney Vacationista to discuss your needs.

      • Are gratuities included?Expanded

        Gratuities in Port
        Gratuities have been taken care of on your behalf for all services that take place in port. There is no need for you to worry about tipping the drivers, servers and local experts you will encounter when in port during your adventure.

        Gratuities Onboard the Disney Magic
        Gratuities onboard the Disney Magic are not included. Please refer to the information received from Disney Cruise Line for gratuity guidelines.

        Adventure Guide Gratuities
        Gratuities for your Adventure Guides are not included. Based on the quality of service you have received, we suggest the following gratuity guidelines. Please note that this is for each member of your traveling party, per Adventure Guide, per day.

        Per Adult/Child/Per Adventure Guide/Per Day—$7 - $10 USD

        Example:

        • For an 4-day adventure, the Adventure Guide gratuity per Guest, per Adventure Guide: $28 - $40 USD.
        • A family of 4 for an 4-day adventure: $112 - $160 USD per Adventure Guide.
        The Adventure Guides gratuity can be paid in U.S dollars, local currency, travelers' checks or PayPal. Please check with your Adventure Guide if they accept PayPal.

      • What if Adventures by Disney cancels the adventure prior to departure?Expanded

        Cancellation terms different than the standard Adventures by Disney cancellation terms apply to this Adventures by Disney and Disney Cruise Line® add on package. Please call (888) 272-0571 for details.

    • Mediterranean Magic, 7-Night CruiseExpanded

      • What is the basis for your suggested minimum age for this trip?Expanded

        While we welcome children ages 4 and up at the time of travel to discover the stories of the world with us, we recommend that children be at least 6 years old at the time of travel on our Adventures by Disney 7-Night Northern Europe Cruise Vacation. This is based on several factors, such as flight time and jet lag, time zone differences in the destination, extended hours of daily activity programming, number of internal transports between experiences, potential for extreme temperatures in the summer months, and amount of physical activity involved. Because each child is different, call a Disney Cruise Line® Representative to discuss whether this is the right trip for your kids.

      • What types of meals are served on this Adventures by Disney Trip?Expanded

        Lunches while on shore experiences usually include fish, meat, and pasta or rice entrées, vegetables along with salad, cheese, desserts and fruit. Some of the meals included on this trip are served buffet style while others offer a limited-choice menu. Given the nature of group travel, we regret that á la carte menu choices may not always be available. Children-friendly choices are available at all meals. Menu items are subject to change due to the availability and seasonality of foods.

      • Can you accommodate special dietary needs?Expanded

        Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Please contact a Disney Cruise Line Representative® in advance of your departure to advise us of your needs.

      • Is this itinerary appropriate for travelers with special needs?Expanded

        Please note that this vacation includes activities that may present certain challenges to Guests with special needs. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing assistance. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. Because each child is different, contact a Disney Cruise Line® Representativeto discuss your needs.

      • Are gratuities included?Expanded

        Gratuities in Port
        Gratuities have been taken care of on your behalf for all services that take place in port. There is no need for you to worry about tipping the drivers, servers and local experts you will encounter when in port during your adventure.

        Gratuities Onboard the Disney Magic
        Gratuities onboard the Disney Magic are not included. Please refer to the information received from Disney Cruise Line for gratuity guidelines.

        Adventure Guide Gratuities
        Gratuities for your Adventure Guides are not included. Based on the quality of service you have received, we suggest the following gratuity guidelines. Please note that this is for each member of your traveling party, per Adventure Guide, per day.

        Per Adult/Child/Per Adventure Guide/Per Day—$7 - $10 USD

        Example:

        • For your 7-day cruise adventure, the Adventure Guide gratuity per Guest, per Adventure Guide: $49 - $70 USD.
        • A family of 4 for your 7-day cruise adventure: $196 - $280 USD per Adventure Guide. For two guides, this is a total of $392 - $560 USD.
        The Adventure Guides gratuity can be paid in U.S dollars, local currency, travelers' checks or PayPal. Please check with your Adventure Guide if they accept PayPal.

      • What if Adventures by Disney cancels the adventure prior to departure?Expanded

        Cancellation terms different than the standard Adventures by Disney cancellation terms apply to this Adventures by Disney and Disney Cruise Line add on package. Please call (888) 272-0571 for details.

    • 7-Night Magic of the Baltic CruiseExpanded

      • What is the basis for your suggested minimum age for this trip?Expanded

        While we welcome children ages 4 and up at the time of travel to discover the stories of the world with us, we recommend that children be at least 6 years old at the time of travel on our Adventures by Disney 7-Night Northern Europe Cruise Vacation. This is based on several factors, such as flight time and jet lag, time zone differences in the destination, extended hours of daily activity programming, number of internal transports between experiences, potential for extreme temperatures in the summer months, and amount of physical activity involved. Because each child is different, call a Disney Cruise Line Representative to discuss whether this is the right trip for your kids.

      • What types of meals are served on this Adventures by Disney Trip?Expanded

        Lunches while on shore experiences usually include fish, meat, and pasta or rice entrées, vegetables along with salad, cheese, desserts and fruit. Some of the meals included on this trip are served buffet style while others offer a limited-choice menu. Given the nature of group travel, we regret that á la carte menu choices may not always be available. Children-friendly choices are available at all meals. Menu items are subject to change due to the availability and seasonality of foods.

      • Can you accommodate special dietary needs?Expanded

        Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Please contact a Disney Cruise Line Representative in advance of your departure to advise us of your needs.

      • Is this itinerary appropriate for travelers with special needs?Expanded

        Please note that this vacation includes activities that may present certain challenges to Guests with special needs. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing assistance. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. Contact a Disney Cruise Line Representative to discuss your needs.

      • Are gratuities included?Expanded

        Gratuities in Port
        Gratuities have been taken care of on your behalf for all services that take place in port. There is no need for you to worry about tipping the drivers, servers and local experts you will encounter when in port during your adventure.

        Gratuities Onboard the Disney Magic
        Gratuities onboard the Disney Magic are not included. Please refer to the information received from Disney Cruise Line for gratuity guidelines.

        Adventure Guide Gratuities
        Gratuities for your Adventure Guides are not included. Based on the quality of service you have received, we suggest the following gratuity guidelines. Please note that this is for each member of your traveling party, per Adventure Guide, per day.

        Per Adult/Child/Per Adventure Guide/Per Day—$7 - $10 USD

        Example:

        • For your 7-day cruise adventure, the Adventure Guide gratuity per Guest, per Adventure Guide: $49 - $70 USD.
        • A family of 4 for your 7-day cruise adventure: $196 - $280 USD per Adventure Guide. For two guides, this is a total of $392 - $560 USD.
        The Adventure Guides gratuity can be paid in U.S dollars, local currency, travelers' checks or PayPal. Please check with your Adventure Guide if they accept PayPal.

      • What if Adventures by Disney cancels the adventure prior to departure?Expanded

        Cancellation terms different than the standard Adventures by Disney cancellation terms apply to this Adventures by Disney and Disney Cruise Line add on package. Please call (888) 272-0571 for details.

    • 7-Night Magic of the Fjords CruiseExpanded

      • What ages are appropriate for this adventure?Expanded

        While we welcome children ages 4 and up at the time of travel to discover the stories of the world with us, we recommend that children be at least 6 years old at the time of travel on our Adventures by Disney 7-Night Fjords Cruise Vacation. This is based on several factors, such as flight time and jet lag, time zone differences in the destination, extended hours of daily activity programming, number of internal transports between experiences, potential for extreme temperatures in the summer months, and amount of physical activity involved. Because each child is different, call a Disney Cruise Line® Representative to discuss whether this is the right trip for your kids.

      • What types of meals are served on this Adventures by Disney Trip?Expanded

        Lunches while on shore experiences usually include fish, meat, and pasta or rice entrées, vegetables along with salad, cheese, desserts and fruit. Some of the meals included on this trip are served buffet style while others offer a limited-choice menu. Given the nature of group travel, we regret that á la carte menu choices may not always be available. Children-friendly choices are available at all meals. Menu items are subject to change due to the availability and seasonality of foods.

      • Can you accommodate special dietary needs?Expanded

        Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Because each child is different, call a Disney Cruise Line® Representative to discuss whether this is the right trip for your kids.

      • Is this itinerary appropriate for travelers with special needs?Expanded

        Please note that this vacation includes activities that may present certain challenges to Guests with special needs. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing assistance. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. Contact your Adventures by Disney Vacationista to discuss your needs.

      • Are gratuities included?Expanded

        Gratuities in Port
        Gratuities have been taken care of on your behalf for all services that take place in port. There is no need for you to worry about tipping the drivers, servers and local experts you will encounter when in port during your adventure.

        Gratuities Onboard the Disney Magic
        Gratuities onboard the Disney Magic are not included. Please refer to the information received from Disney Cruise Line for gratuity guidelines.

        Adventure Guide Gratuities
        Gratuities for your Adventure Guides are not included. Based on the quality of service you have received, we suggest the following gratuity guidelines. Please note that this is for each member of your traveling party, per Adventure Guide, per day.

        Per Adult/Child/Per Adventure Guide/Per Day—$7 - $10 USD

        Example:

        • For your 7-day cruise adventure, the Adventure Guide gratuity per Guest, per Adventure Guide: $49 - $70 USD.
        • A family of 4 for your 7-day cruise adventure: $196 - $280 USD per Adventure Guide. For two guides, this is a total of $392 - $560 USD.
        The Adventure Guides gratuity can be paid in U.S dollars, local currency, travelers' checks or PayPal. Please check with your Adventure Guide if they accept PayPal.

      • What if Adventures by Disney cancels the adventure prior to departure?Expanded

        Cancellation terms different than the standard Adventures by Disney cancellation terms apply to this Adventures by Disney and Disney Cruise Line® add on package. Please call (888) 272-0571 for details.

    • Copenhagen Pre-Cruise StayExpanded

      • What ages are appropriate for this adventure?Expanded

        While we welcome children ages 4 and up at the time of travel to discover the stories of the world with us, we recommend that children be at least 6 years old at the time of travel on our Adventures by Disney Copenhagen Pre-Cruise Stay. This is based on several factors, such as flight time and jet lag, time zone differences in the destination, extended hours of daily activity programming, number of internal transports between experiences, potential for extreme temperatures in the summer months, and amount of physical activity involved. Because each child is different, call a Disney Cruise Line® Representative to discuss whether this is the right trip for your kids.

      • What types of meals are served on this Adventures by Disney Trip?Expanded

        Lunches while on shore experiences usually include fish, meat, and pasta or rice entrées, vegetables along with salad, cheese, desserts and fruit. Some of the meals included on this trip are served buffet style while others offer a limited-choice menu. Given the nature of group travel, we regret that á la carte menu choices may not always be available. Children-friendly choices are available at all meals. Menu items are subject to change due to the availability and seasonality of foods.

      • Can you accommodate special dietary needs?Expanded

        Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Because each child is different, call a Disney Cruise Line® Representative to discuss whether this is the right trip for your kids.

      • Is this itinerary appropriate for travelers with special needs?Expanded

        Please note that this vacation includes activities that may present certain challenges to Guests with special needs. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing assistance. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. Contact your Adventures by Disney Vacationista to discuss your needs.

      • Are gratuities included?Expanded

        Gratuities in Port
        Gratuities have been taken care of on your behalf for all services that take place in port. There is no need for you to worry about tipping the drivers, servers and local experts you will encounter when in port during your adventure.

        Gratuities Onboard the Disney Magic
        Gratuities onboard the Disney Magic are not included. Please refer to the information received from Disney Cruise Line for gratuity guidelines.

        Adventure Guide Gratuities
        Gratuities for your Adventure Guides are not included. Based on the quality of service you have received, we suggest the following gratuity guidelines. Please note that this is for each member of your traveling party, per Adventure Guide, per day.

        Per Adult/Child/Per Adventure Guide/Per Day—$7 - $10 USD

        Example:

        • For an 4-day adventure, the Adventure Guide gratuity per Guest, per Adventure Guide: $28 - $40 USD.
        • A family of 4 for an 4-day adventure: $112 - $160 USD per Adventure Guide.
        The Adventure Guides gratuity can be paid in U.S dollars, local currency, travelers' checks or PayPal. Please check with your Adventure Guide if they accept PayPal.

      • What if Adventures by Disney cancels the adventure prior to departure?Expanded

        Cancellation terms different than the standard Adventures by Disney cancellation terms apply to this Adventures by Disney and Disney Cruise Line® add on package. Please call (888) 272-0571 for details.

    • London Pre-Cruise StayExpanded

      • What ages are appropriate for this adventure?Expanded

        While we welcome children ages 4 and up at the time of travel to discover the stories of the world with us, we recommend that children be at least 6 years old at the time of travel on our Adventures by Disney London Pre-Cruise Stay. This is based on several factors, such as flight time and jet lag, time zone differences in the destination, extended hours of daily activity programming, number of internal transports between experiences, potential for extreme temperatures in the summer months, and amount of physical activity involved. Because each child is different, call a Disney Cruise Line® Representative to discuss whether this is the right trip for your kids.

      • What types of meals are served on this Adventures by Disney Trip?Expanded

        Lunches while on shore experiences usually include fish, meat, and pasta or rice entrées, vegetables along with salad, cheese, desserts and fruit. Some of the meals included on this trip are served buffet style while others offer a limited-choice menu. Given the nature of group travel, we regret that á la carte menu choices may not always be available. Children-friendly choices are available at all meals. Menu items are subject to change due to the availability and seasonality of foods.

      • Can you accommodate special dietary needs?Expanded

        Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Because each child is different, call a Disney Cruise Line® Representative to discuss whether this is the right trip for your kids.

      • Is this itinerary appropriate for travelers with special needs?Expanded

        Please note that this vacation includes activities that may present certain challenges to Guests with special needs. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing assistance. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. Contact your Adventures by Disney Vacationista to discuss your needs.

      • Are gratuities included?Expanded

        Gratuities in Port
        Gratuities have been taken care of on your behalf for all services that take place in port. There is no need for you to worry about tipping the drivers, servers and local experts you will encounter when in port during your adventure.

        Gratuities Onboard the Disney Magic
        Gratuities onboard the Disney Magic are not included. Please refer to the information received from Disney Cruise Line for gratuity guidelines.

        Adventure Guide Gratuities
        Gratuities for your Adventure Guides are not included. Based on the quality of service you have received, we suggest the following gratuity guidelines. Please note that this is for each member of your traveling party, per Adventure Guide, per day.

        Per Adult/Child/Per Adventure Guide/Per Day—$7 - $10 USD

        Example:

        • For an 3-day adventure, the Adventure Guide gratuity per Guest, per Adventure Guide: $21 - $30 USD.
        • A family of 4 for an 3-day adventure: $84 - $120 USD per Adventure Guide.
        The Adventure Guides gratuity can be paid in U.S dollars, local currency, travelers' checks or PayPal. Please check with your Adventure Guide if they accept PayPal.

      • What if Adventures by Disney cancels the adventure prior to departure?Expanded

        Cancellation terms different than the standard Adventures by Disney cancellation terms apply to this Adventures by Disney and Disney Cruise Line® add on package. Please call (888) 272-0571 for details.

  • North AmericaExpanded

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    • Wyoming - Winter WonderlandExpanded

      • How do I book my Adventures by Disney vacation?Expanded

        To book your vacation, please call our Reservation Center at (800) 543-0865 and speak with a Vacationista or contact your Travel Agent. If you are outside the U.S., please call (866) 983-7872 and speak with a Vacationista or contact your Travel Agent.

      • Do I need a passport, visa or other documents?Expanded

        U.S. Guests 18 and over are required to present valid and unexpired government-issued photo identification (i.e., driver's license or passport) for air travel, and it may be necessary to present identification at other times during the trip. In addition, Guests 17 years of age or younger may be required to show additional documentation when traveling with a single parent. If you are not a U.S. citizen, please check with the U.S Department of State at www.state.gov/travel/ for information on documentation requirements.

      • Do I need vaccinations to travel to this country?Expanded

        If you are a U.S. citizen, you do not need vaccinations to travel to Wyoming. If you are not a U.S. citizen, please check your local requirements on vaccinations for travel to this country.

      • What airport do I fly into and out of?Expanded

        You will fly into and out of Jackson Hole Airport (JAC).

      • Are transfers included if I arrive or depart from different locations or at different times from the itinerary?Expanded

        No. Transfers are only included from the specified arrival/departure airports and hotels. For the Wyoming Winter Wonderland trip, transfers are included from the Jackson Hole Airport (JAC) to the Wort Hotel on your arrival day. On your departure day, transfers are available from the Wort Hotel back to the Jackson Hole Airport (JAC).

      • Can I extend my vacation beyond the Adventures by Disney itinerary?Expanded

        Adventures by Disney Travel Services, Inc. does not offer pre/post stays for this trip, please contact a Vacationista should you have further questions.

      • How will our group travel between destinations?Expanded

        During the adventure, transportation is provided by private motor coach and vintage snow vehicles. Please note, transportation inside Yellowstone National Park is provided by vintage snow vehicles, not passenger vans or coaches. These vehicles are quite small and provide a very bumpy and very loud ride. Please make sure you are comfortable traveling in this type of transportation.

      • What is the climate like?Expanded

        In the winter, temperature in Wyoming typically range from 0° to 20°F (-20° - -5°C), often dropping in the evening and as you approach higher elevations. These temperatures are extremely cold and since the majority of your time will be spent outdoors, you should plan on being exposed to the elements throughout much of your vacation. Please reference the packing list above to ensure you are properly attired for your winter vacation.

      • How strenuous are the activities?Expanded

        While this adventure is not considered strenuous, the weather does play a key role. Temperatures in Jackson and Yellowstone can be extremely cold and one should feel comfortable spending the majority of your time exploring the outdoors in this type of environment. This adventure takes place at altitudes of approximately 6,300 to 9,500 feet (1,920 to 2,895 meters). Guests should plan on drinking plenty of water and taking time to acclimate to the environment if you are not used to these types of elevations.

        You will travel in vintage snow vehicles inside of Yellowstone National Park, not passenger vans or coaches. These vehicles are quite small and provide a very bumpy and very loud ride. Please make sure you are comfortable travelling in this type of transportation. The longest you will be in this vehicle at one time is 4-5 hours.

        While nearly all of the trip's featured activities are gentle if examined separately, the full range of activities requires a moderate amount of stamina in order to get the most of your vacation.

      • What ages are appropriate for this adventure?Expanded

        While we welcome children ages 4 and up at the time of travel to discover the stories of the world with us, we recommend that children be at least 6 years old at the time of travel on our Wyoming Winter Wonderland Trip. Factors influencing this decision include high altitude at the destination and the extreme temperatures and mode of transportation used inside Yellowstone National Park.

      • What types of meals are served on this Adventures by Disney Trip?Expanded

        Typically, breakfast is served each morning in buffet style and offers a variety of dishes. Dinners usually include fish, meat and pasta or rice entrées; vegetables and salad; and desserts and fruit. Some included meals on this trip are served buffet style while others offer a limited-choice menu. Given the nature of group travel, we regret that á la carte menu choices may not always be available. Child-friendly choices are available at all meals. Menu items are subject to change due to the availability and seasonality of foods.

        Please note that due to snow levels, many establishments inside Yellowstone National Park are closed during the winter months. For this reason, and due to the remote nature of some of our activities, boxed lunches may be served at various points throughout this adventure. If you have any questions or concerns about dining at any time during your vacation, your Adventure Guides will be happy to assist you.

      • Is alcohol included with meals?Expanded

        Alcoholic beverages are typically not included with your scheduled meals; however, you may purchase them at your own expense.

      • Can you accommodate special dietary needs?Expanded

        Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Please contact a Vacationista in advance of your departure to advise us of your needs.

      • Is this itinerary appropriate for travelers with special needs?Expanded

        Please note that this vacation includes activities that may present certain challenges to Guests with special needs. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing assistance. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. Contact your Adventures by Disney Vacationista to discuss your needs.

      • What is the language and currency of this destination?Expanded

        The primary language is English and the primary unit of currency is the US dollar.

      • Are gratuities included?Expanded

        Adventure Guide Gratuities
        Gratuities for your Adventure Guides are not included. Based on the quality of service you have received, we suggest the following gratuity guidelines. Please note that this is for each member of your traveling party, per Adventure Guide, per day.

        Per Adult/Child/Per Adventure Guide/Per Day—$7 - $10 USD

        Example:
        •  For an 5-day adventure, the Adventure Guide gratuity per Guest, per Adventure Guide: $35 - $50 USD.
        •  A family of 4 for an 5-day adventure: $140 - $200 USD per Adventure Guide.

        For two guides, this is a total of $280 - $400 USD.

        The Adventure Guides gratuity can be paid in U.S dollars, local currency, travelers' checks or PayPal. Please check with your Adventure Guide if they accept PayPal.

        All Other Gratuities
        Gratuities have been taken care of on your behalf for all services included in the itinerary. There is no need for you to worry about tipping the bellmen, housekeepers, waiters, drivers and local experts.

      • What if Adventures by Disney cancels the adventure prior to departure?Expanded

        We will make every reasonable effort to operate vacations as advertised; however, we reserve the right to curtail or modify the itinerary, or to substitute activities, hotels, meals or transportation as we deem necessary. We further reserve the right to reduce the number of Adventure Guides to one, and to modify other services to accommodate a smaller group, if a minimum number of Guests is not reached. Similarly, we may marginally exceed the stated group's maximum size, if necessary to accommodate a family. Please also note that during certain holidays and peak periods, some activities may be disrupted or unavailable. None of these modifications or changes shall affect the land package price. We reserve the right to cancel a trip at any time prior to its commencement for any reason, such as if there are too few Guests, or if the quality of the trip or the safety of the Guests would, in our opinion, be compromised, such as may result from unforeseen circumstances (acts of God) or other circumstances beyond our reasonable control.

        If we cancel your trip prior to its commencement because there are too few Guests: (i) We will attempt to rebook you on another departure of the same itinerary, subject to availability, and we will bear any reasonable airline rebooking charges; however, if we are unable to rebook you, we will issue a full refund of your land package price and plan (unless you have filed a claim); and (ii) if you booked airfare through us, we will issue a full refund of your airfare; and (iii) if you did not book airfare through us, we will reimburse you for your reasonable out-of-pocket (subject to proof) airline cancellation charges or, in the case of bookings using frequent flier miles, a reasonable cancellation service fee, provided you have exercised best efforts to mitigate such charges/fees; and (iv) the aforesaid payments and/or rebooking by us shall constitute a full settlement.

General FAQsExpanded

  • How do I make my reservation?Expanded

    Call the Adventures by Disney Travel Services Vacationistas at (877) 728-7282^ or contact your Travel Agent. Canadian Guests please contact your local Travel Agent. When you make your reservation, a deposit of 10% of the vacation package price per Guest is required, and the remainder of the payment is due 120 days prior to your departure date.

  • What is included in the cost of the land package?Expanded

    Included in your Adventures by Disney vacation are:

    • The services of two Adventure Guides
    • Accommodations
    • Local experts
    • Scheduled meals, activities, and entertainment*
    • National & Regional Park entrance fees (where applicable)
    • Luggage service
    • Transportation within your adventure*
    • Transfers are only available from the specified arrival and departure airport/train station for each departure*
    • Gratuities for porters, housekeepers, drivers, activity providers, local experts, and dining room staff for meals included in the adventure
    • Taxes, including airport departure taxes (where applicable)
    * As specified in each adventure's Daily Itinerary and destination-specific FAQs

  • What is not included in the cost of the land package?Expanded

    • Transportation between residence and airport from which you are departing
    • Round-trip air (or other) transportation between home airport and vacation destination
    • Arrival/Departure transfers to/from airports and hotels, train stations, or other locations not specifically described for each departure*
    • Meals, activities and transportation not specifically set forth in the applicable itinerary
    • Gratuities for Adventure Guides
    • Customs and immigration fees
    • Passport and visa fees
    • Travel protection insurance
    • Baggage fees, excess baggage fees, and other airport/airline fees
    • Laundry, telephone, alcohol (unless noted as included), and all other items of a personal nature
    • Additional taxes may apply which are not included in the vacation package
    * As specified in each adventure's itinerary and destination-specific FAQs

  • Can Adventures by Disney help reserve an extra night before or after the adventure dates?Expanded

    If you wish, we can reserve an extra night either before or after most adventures at the first and last hotel included in your adventure, subject to availability. If available, this allows you to stay in the same room as on your adventure. For early arrivals or extended stays purchased through Adventures by Disney Travel Services, a transfer from/to the specified airports for the adventure will be provided; however, transfers are provided only for extended stays purchased through us. Please refer to the destination-specific FAQs and Trip Tips for each itinerary or contact a Vacationista for more information and exact availability on your adventure's departure date. Our special rates for these additional nights are subject to availability and are only available if booked through Adventures by Disney Travel Services in conjunction with a land package and cannot be combined with any other offer.

  • What if I need to cancel my reservation?Expanded

    Cancellations can be made by telephone or in writing. The time of cancellation will be the date upon which Adventures by Disney Travel Services receives notice from you. If you fail to execute and return the Adventure Travel Agreement to us no later than 14 calendar days after booking, it will be deemed a cancellation by you. If you make changes to the vacation commencement date or chosen vacation, it will be deemed a cancellation by you. If you cancel, amounts paid, minus cancellation fees and nonrefundable amounts, will be promptly refunded. Regardless of when you book, your deposit is refundable for 14 calendar days after original booking. You must notify us if you decide to cancel within this 14 calendar day period.

    Unless stated otherwise in your Guest Confirmation, the following cancellation policy shall apply:

    Days Prior to Vacation Commencement Date Fee Amount
    120 days or more Deposit per Guest
    119-90 days 50% of vacation package price per Guest
    89-46 days 75% of vacation package price per Guest
    45 days or less 100% of vacation package price per Guest

    The cancellation fees set forth above shall apply irrespective of resale by us. In addition to the cancellation fees stated above, the cancellation fees that will apply if you cancel a pre- or post-stay hotel night booked through us will follow the schedule above for cancelled vacation packages: 119-90 days: 50% of the total hotel cost for all nights reserved; 89-46 days: 75% of the total hotel cost for all nights reserved; 45 days or less: 100% of the total hotel cost for all nights reserved. Cancellation policy for group travel may vary. Please contact your travel agent for complete details. The cancellation terms above apply only to the vacation package price and pre-/post-stay hotel night add-ons, and exclude, among other things, cancellation charges from air carriers.

    For reservations made prior to January 1, 2016, the cancellation fees assessed will be based on the cancellation fees listed on the original Guest Confirmation unless the vacation commencement date or the chosen vacation package is modified or a new Guest is added to the reservation.

    While not required, we strongly recommended that all our Guests purchase travel protection. Please ask a Vacationista about the Adventures by Disney Vacation Protection Plan.

    For complete details concerning the cancellation policy, please see Adventures by Disney's Terms & Conditions.

  • What if the adventure is cancelled prior to departure?Expanded

    We will make every reasonable effort to operate the vacations as advertised; however, we reserve the right to curtail or modify the itinerary, or to substitute activities, hotels, meals or transportation as we deem necessary. We further reserve the right to reduce the number of Adventure Guides to one, and to modify other services to accommodate a smaller group, if a minimum number of Guests is not reached. Similarly, we may marginally exceed the stated group maximum size if necessary to accommodate a family. Please also note that during certain holidays and peak periods, some activities may be disrupted or unavailable. None of these modifications or changes shall affect the land package price. We reserve the right to cancel a trip at any time prior to its commencement for any reason, such as if there are too few Guests, or if the quality of the trip or the safety of the Guests would, in our opinion, be compromised, such as may result from unforeseen circumstances (acts of God) or other circumstances beyond our reasonable control. If we cancel your trip prior to its commencement because there are too few Guests: (i) we will attempt to re-book you on another departure of the same itinerary, subject to availability, and we will bear any reasonable airline re-booking charges; however, if we are unable to rebook you, we will issue a full refund of your land package price and Plan (unless you have filed a claim); and (ii) if you booked airfare through us, we will issue a full refund of your airfare; and (iii) if you did not book airfare through us, we will reimburse you for your reasonable out-of-pocket (subject to proof) airline cancellation charges or, in the case of bookings using frequent flier miles, a reasonable cancellation service fee, provided you have exercised best efforts to mitigate such charges/fees; and (iv) the aforesaid payments and/or rebooking by us shall constitute a full settlement.

  • Is trip cancellation insurance available?Expanded

    Yes. The Adventures by Disney Vacation Protection Plan was designed to help protect your vacation investment. Below is a brief summary of what the plan includes:

    • Trip cancellation and Trip interruption (up to total trip cost $20,000 maximum) if you cancel or interrupt due to sickness, injury, death, or other covered reason.
    • Trip delay, baggage loss and delays, travel accidents, emergency medical and dental services, medical emergency evacuation. Click here for more information about the Vacation Protection Plan.

    You may elect to purchase the Plan at the time of booking or at any time prior to, or at time of, final payment. If you purchase and pay for the Plan in full within 14 days of the initial trip deposit/payment (but no later than when final payment is made), certain pre-existing medical conditions may also be covered; however, if you purchase and pay in full for the Plan more than 14 days after the initial trip deposit/payment (but no later than when final payment is made), pre-existing medical conditions will not be covered. Conditions and restrictions apply. Please contact a Vacationista for more information or to request a copy of the Description of Coverage.
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  • Can a Vacationista book my flight?Expanded

    Air transportation can be purchased from Adventures by Disney to and from your home airport in accordance with the scheduled vacation dates and to coordinate with your adventure itinerary. Please note that our Vacationistas can only make domestic US flight reservations. Contact a Vacationista for details. Canadian consumers should book through their local travel agent.

  • Are there luggage restrictions?Expanded

    Our recommendation? Pack lightly. Many guests find they pack too many clothes and personal items. Each guest is restricted to one checked bag and, one personal item plus one small bag per ticketed person, as specified by your air carrier. With frequent security changes, we recommend that you check with your air carrier as well as the Transportation Security Administration's (TSA) website www.tsa.gov for current restrictions

  • What documentation will I receive in advance of my vacation?Expanded

    •A reservation confirmation packet will be mailed shortly after you book your Adventures by Disney vacation.
    •An acknowledgement upon receipt of your final payment.
    •Final travel planning documents will be mailed approximately 45 days before your trip start date. These documents will include the detailed itinerary of your vacation, as well as information to help you prepare for your vacation.

  • What can I expect the hotel rooms on my adventure to be like?Expanded

    Hotel rooms vary from country to country as well as from hotel to hotel within an adventure. Most hotel rooms outside of the United States tend to be smaller than the U.S. standard. In many locations, amenities such as irons and ironing boards, coffee makers, and alarm clocks are either not allowed due to local laws or are simply not standard. Air conditioning systems in international hotels rooms are generally not as robust as those in the U.S. While we seek to choose hotels that will feel the most familiar to you, this is not always possible. Standard rooms in most European hotels are comprised of two standard-sized double beds (or a king upon request); queen-sized beds are generally not available. In many European hotels, local codes prohibit four-person occupancy in one standard-size room. We regret that it is not possible to upgrade accommodations included in the land package. Please call a Vacationista for detailed information or see "Note on accommodations" in the Rates & Dates section for each itinerary.

  • Are passports, visas, or other documentation required for international travel? Expanded

    Depending on your country of origin and your vacation destination, passports and/or visas may be required with at least 6 months validity after the end of your trip.

    You can apply for a passport and visa through CIBT, Inc., a third party travel document company servicing the travel industry (not affiliated with the Walt Disney Company). Click here for more information or call CIBT at (800) 406-1523. Be sure to mention Adventures by Disney, account #55134, for special pricing options.

    It is your sole responsibility to be sure you have the correct documentation for all travel. Allow sufficient time to have your application processed if you are applying for a new passport or renewing an expired passport. U.S. citizens refer to www.state.gov or the applicable foreign consulate for further details.

  • Do I need special documentation to travel with Children? Expanded

    Some countries on Adventures by Disney vacations have specific entry requirements for children under 17 who are traveling internationally without both parents. Usually, a notarized letter, signed by the parent or parents not traveling with the child and stating the child's name, adult guardian's name, itinerary, dates of travel, and flight information, is required. To ensure smooth travel, Adventures by Disney requires all travelers to comply with the regulations for the country you are visiting. This information is available from each country's consulate. Adventures by Disney is not responsible for the disruption of travel caused by improper documentation for any travelers, including children traveling without both parents. For specific documentation requirements, U.S. residents, consult www.state.gov or the applicable foreign consulate. Non-U.S. citizens, please check with your consulate. Please also see the destination-specific FAQs or contact a Vacationista for more information.

  • Do I need vaccinations to travel internationally? Expanded

    In general, U.S. citizens traveling from the United States do not require vaccinations to travel to any of Adventures by Disney destinations. For the Adventures by Disney vacation to China and Germany, for U.S. citizens arriving from an area that might be infected with Yellow Fever, an International Certificate of Vaccination for Yellow Fever is required within 5 days -- otherwise no vaccinations are required for U.S. citizens. If you are not a U.S. citizen, please check your local requirements for vaccinations for travel.

    If you extend your vacation on any of our adventures, you are advised to consult www.cdc.gov or your physician for vaccinations or other medical precautions.

  • Can you accommodate special dietary needs?Expanded

    Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Please contact a Vacationista in advance of your departure to advise us of your needs.

  • I have questions or comments about accessibility on adventuresbydisney.com for Guests with visual impairments. Who should I contact?Expanded

    We have affirmed the importance of making our theme park and cruise line websites accessible to all Guests, including those with visual impairments. If you have any questions or comments regarding website accessibility, please e-mail us.