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Providing one-of-a-kind experiences with Disney-quality service is an integral part of what we do at Adventures by Disney, and so is promoting the health, safety and well-being of our Guests.

HAPPY AND SAFE JOURNEYS AHEAD

We’re working hard to develop health and safety measures that make traveling with us during these times possible—all while maintaining the unique and unforgettable aspects of our trips.

What We’re Doing
We are considering the guidance of public health experts to determine how best to navigate this new normal in a measured and thoughtful manner. Our health and safety protocols will take into consideration the guidance and recommendations of the U.S. Centers for Disease Control, international and local health agencies, and destination partners. We look forward to sharing additional details on our website as they become available.

We also are closely monitoring U.S Department of State travel advisories and the guidance of government officials around the world so that we can nimbly respond to potential travel restrictions or policy changes in the countries we visit. When you choose to travel again, please visit the U.S. Department of State website to stay up-to-date with the situation in the destinations you wish to explore.
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TEMPORARY BOOKING POLICIES

We understand how much anticipation surrounds each Adventures by Disney vacation, so we’ve made temporary updates to our policies to offer Guests more flexibility.

For New 2021 Land, Short Escape and River Cruise Bookings:

CANCELLATION & FINAL PAYMENT POLICY UPDATES

New bookings of 2021 season land adventures, short escapes and river cruises made through March 31, 2021 for travel through March 31, 2022 are eligible for fully refundable deposits up until the final payment date, which has been temporarily modified to 90 days prior to departure. Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires Escape departures, and all expedition cruise sailings are excluded from this modified cancellation and final payment policy.

For New Expedition Cruise Bookings and Buenos Aires Escape:

CANCELLATION POLICY

Guests who change or cancel their expedition cruise or Buenos Aires Escape reservation for any reason through March 31, 2021 will receive a future travel credit in the amount of their required deposit. Travel credits are eligible to be redeemed within 24 months of the initial booking date. Date changes or cancellations made after March 31, 2021 will be subject to Adventures by Disney’s standard terms and conditions. Travel credits are non-transferable and not redeemable for cash in whole or in part.

For New 2022 River Cruise Bookings:

Date changes or cancellations will follow standard terms & conditions.

For New & Existing Bookings:

ADVENTURE DATE CHANGE POLICY UPDATE

Guests currently booked on adventures through April 30, 2021 can change their reservation up to 45 days prior to their trip and receive a 100% credit to be used toward a future adventure. Guests may select an alternative adventure and/or a new travel date for itineraries departing through May 31, 2022 by calling (855) 223-0025 or (407) 566-8345. The credit is non-refundable and will be applied against the standard prevailing rates of the new itinerary and/or travel dates selected.

FINAL PAYMENT UPDATE

For existing bookings that travel through March 31, 2022, final payment will now be due 90 days prior to the adventure start date. Trips cancelled between 89-45 days prior to departure are subject to a 50% cancellation penalty; trips cancelled less than 45 days prior to departure are subject to a 100% cancellation penalty. Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires Escape departures, and all expedition cruise sailings are excluded from this final payment policy.

Unless otherwise stated on your Guest Confirmation, the deposit payment for existing bookings will continue to follow current cancellation guidelines and is non-refundable 15 or more days after it is paid should the Guest choose to cancel their reservation.
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