CENTRAL & SOUTH AMERICA | San José, Caño Negro, Arenal Volcano Area, Guanacaste
Costa Rica
Unveil the mysteries of nature at its most beautiful as you explore the verdant rainforest, breathtaking coastline, rugged mountains and exotic wildlife of this Central American paradise on the Adventures by Disney Costa Rica family vacation.
Call us at (800) 543-0865^
or contact your Travel Agent
FREQUENTLY ASKED QUESTIONSExpanded
- What steps is Adventures by Disney taking regarding health and safety?
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We've been working to develop health and safety measures after considering guidance from the Centers for Disease Control and Prevention as well as local and international health authorities. Learn more.
End of content - Do I need vaccines to travel to this country?
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Please check the Centers for Disease Control website for requirements on vaccinations for travel to this destination.
End of content - How do I book my Adventures by Disney vacation?
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To book your vacation, please call our Reservation Center at (800) 543-0865 and speak with a Vacationista or contact your Travel Agent.
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If you are outside the U.S., please call (866) 983-7872 and speak with a Vacationista or contact your Travel Agent. - When will I receive my Digital Adventure Handbook?
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You should receive your Digital Adventure Handbook approximately 60 days prior to your departure.
End of content - What airport do I fly into and out of?
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ARRIVAL: We will pick you up at San José International Airport (SJO) in Costa Rica. You must arrive before 4:00 PM.
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DEPARTURE: At the end of the adventure, we will transfer you to the Liberia International Airport (LIR) for your return flight home. You may depart at any time. - Are transfers included if I arrive or depart from different locations or at different times from the itinerary?
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No. Transfers are only included from the specified arrival/departure airports and hotels. For Costa Rica, transfers are included from the San José International Airport (SJO) in Costa Rica to the Costa Rica Marriott Hotel Hacienda Belen on your arrival day. On your departure day, transfers are included from the El Mangroove back to the Liberia International Airport (LIR).
End of content - Can I extend my vacation beyond the Adventures by Disney itinerary?
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Yes, you may stay in Costa Rica before or after our itinerary. Extended stays are available at special rates if booked through Adventures by Disney Travel Services, Inc. in conjunction with a land package and cannot be combined with any other offer. Please contact a Vacationista at (800) 543-0865 for further information.
End of content - How strenuous are the activities?
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While this adventure is not considered physically strenuous, most days will include one or more hours of walking and/or gentle hiking, often in a rainforest environment. Guests should feel comfortable spending time exploring the outdoors. This adventure includes a Sky Tram ride through the forest, a whitewater rafting activity (Class II-III), and a canopy zip lining experience. Please note that there is a minimum age of 4 years old and a maximum weight of 300 lbs. (136 Kg) for the whitewater rafting and zip lining activities. All Guests should fit comfortably within the zip line harness and life jacket for rafting. The fit of the life jacket is dependent on distribution of body weight. Some Guests over 250 lbs. (113 Kg) may not be able to raft unless the life jacket fits comfortably. Temperatures may be hot and humid in Arenal, so wear cool clothing and a hat, and drink plenty of water. While nearly all of the trip's featured activities are gentle if examined separately, the full range of activities requires a moderate amount of stamina in order to get the most of your vacation.
End of content - What ages are appropriate for this adventure?
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While we welcome children ages 5 and up at the time of travel to discover the stories of the world with us, we recommend that children be at least 8 years old at the time of travel on our Costa Rica trip. This is based on several factors, such as high altitude at destination, number of internal transports between experiences, potential for extreme temperatures in the summer months, and amount of physical activity (e.g., hiking, riding zip lines, white-water rafting) involved. Because each child is different, call a Vacationista at (800) 543-0865 to discuss whether this is the right trip for your little ones.
End of content - What types of meals are served on this Adventures by Disney Trip?
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Typically, breakfast is served each morning in family style and offers a variety of dishes. Dinners and lunches usually include fish, meat, and pasta or rice entrées; vegetables and salad; and desserts and fruit. Some included meals on this trip are served family style while others offer a limited-choice menu. Given the nature of group travel, we regret that á la carte menu choices may not always be available. Child-friendly choices are available at all meals. Menu items are subject to change due to the availability and seasonality of foods. In order to allow you and your family time to enjoy meals by yourselves, there are a few meals that are not included in the itinerary. These meals have been planned in locations where you have many dining options available. If you have any questions or concerns about dining at any time during your vacation, your Adventure Guides will be happy to assist you.
End of content - Is alcohol included with meals?
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Alcoholic beverages are typically not included with your scheduled meals; however, you may purchase them at your own expense.
End of content - Can you accommodate special dietary needs?
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Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Please contact a Vacationista at (800) 543-0865 in advance of your departure to advise us of your needs.
End of content - Is this itinerary appropriate for travelers with special needs?
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Please note that this vacation includes multiple activities that present certain challenges to Guests with special needs. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and solely responsible for providing assistance. Contact your Vacationista at (800) 543-0865 to discuss your needs.
End of content - What if Adventures by Disney cancels the adventure prior to departure?
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Please note: In accordance with our response to the COVID-19 virus, Adventures by Disney has updated our cancellation policy.
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We will make every reasonable effort to operate vacations as advertised; however, we reserve the right to curtail or modify the itinerary, or to substitute activities, hotels, meals or transportation as we deem necessary. We further reserve the right to reduce the number of Adventure Guides to one, and to modify other services to accommodate a smaller group, if a minimum number of Guests is not reached. Similarly, we may marginally exceed the stated group's maximum size, if necessary to accommodate a family. Please also note that during certain holidays and peak periods, some activities may be disrupted or unavailable. None of these modifications or changes shall affect the land package price. We reserve the right to cancel a trip at any time prior to its commencement for any reason, such as if there are too few Guests, or if the quality of the trip or the safety of the Guests would, in our opinion, be compromised, such as may result from unforeseen circumstances (acts of God) or other circumstances beyond our reasonable control. If we cancel your trip prior to its commencement because there are too few Guests: (i) We will attempt to rebook you on another departure of the same itinerary, subject to availability, and we will bear any reasonable airline rebooking charges; however, if we are unable to rebook you, we will issue a full refund of your land package price and plan (unless you have filed a claim); and (ii) if you booked airfare through us, we will issue a full refund of your airfare; and (iii) if you did not book airfare through us, we will reimburse you for your reasonable out-of-pocket (subject to proof) airline cancellation charges or, in the case of bookings using frequent flier miles, a reasonable cancellation service fee, provided you have exercised best efforts to mitigate such charges/fees; and (iv) the aforesaid payments and/or rebooking by us shall constitute a full settlement. - Is travel insurance available?
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Yes, you can protect your vacation investment by adding the Adventures by Disney Vacation Protection Plan to your reservation.
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Get details about the Adventures by Disney Vacation Protection Plan.
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