ASIA PACIFIC | Auckland, Waiheke Island, Rotorua, Christchurch, Greymouth, Franz Josef, Lake Wanaka, Queenstown
New Zealand
Follow in the wake of the Māori people as you journey to this magnificent destination on the Adventures by Disney New Zealand vacation. A unique destination where pride of culture, pioneering spirit, respect for the land and sense of adventure form the very heart of the Kiwi people and the country they love.
Call us at (800) 543-0865^
or contact your Travel Agent
FREQUENTLY ASKED QUESTIONSExpanded
- What steps is Adventures by Disney taking regarding health and safety?
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We've been working to develop health and safety measures after considering guidance from the Centers for Disease Control and Prevention as well as local and international health authorities. Learn more.
End of content - Do I need vaccines to travel to this country?
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Please check the Centers for Disease Control website for requirements on vaccinations for travel to this destination.
End of content - How do I book my Adventures by Disney vacation?
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If you are in the United States, please call (800) 543-0865† to speak to a Vacationista, or contact your professional travel agent.
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If you are outside the United States, please call (866)983-7872† to speak to a Vacationista, or contact your professional travel agent. - When will I receive my Digital Adventure Handbook?
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You should receive your Digital Adventure Handbook approximately 60 days prior to your departure.
End of content - What are the arrival and departure airports?
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We will pick you up at the Auckland Airport (AKL) on your arrival day. Your flight should arrive no later than 2:00 PM. At the end of your adventure, we will transfer you to the Queenstown Airport (ZQN) for your return flight home. You may choose to depart the hotel anytime up until hotel check-out time on Day 12.
End of content - Are transfers included if I arrive or depart from different locations or at different times from the itinerary?
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No. Transfers are only included from the specified arrival/departure airports and hotels. For New Zealand, transfers are included from Auckland Airport (AKL) to your hotel on your arrival day. On your departure day, transfers are included from your hotel to the Queenstown Airport (ZQN).
End of content - Can I extend my vacation beyond the Adventures by Disney itinerary?
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During your Adventures by Disney New Zealand vacation, travel between destinations will be provided via motor coach, passenger ferry and train. There is also one internal domestic flight.
End of content - I’m interested in visiting Milford Sound. Will I be able to schedule this into our itinerary?
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No. The options for a Milford Sound excursion ranges from a half- to full-day experience and will not fit into our regularly scheduled itinerary. Please contact your Vacationista at (800) 543-0865 for information about booking a post-stay in Queenstown in order to arrange a Milford Sound experience on your own.
End of content - How will our group travel between destinations?
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During your Adventures by Disney New Zealand vacation, travel between destinations will be provide via motor coach and passenger ferry. There is also 1 internal domestic flight that will be via airplane.
End of content - How strenuous are the activities?
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New Zealand is somewhat more of an adventurous, outdoorsy destination than most other Adventures by Disney destinations. Whenever possible, we have arranged an alternate activity, however, a few activities may not have a programmed alternate option readily available. This is an active trip with most activities being easy to moderate. Featured activities include walking and hiking, sailing on a yacht, ziplining, biking (with E-Bikes), horseback riding and jetboating. Hikes include a 2-hour walk through a temperate rainforest and a rock-filled glacial valley in Franz Josef. There are several forest hikes. These hikes are all on unpaved trails and uneven terrain with some relatively gentle uphill sections. Temperatures may be hot during summer months (November – March), so be prepared with cool clothes, hats and water. During fall, winter and early-spring months (April – October), the weather can be very cold, so it is important to dress in layers.
End of content - What ages are appropriate for this adventure?
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While we welcome children ages 8 and up at the time of travel to discover the stories of the world with us, we recommend that children be at least 10 years old at the time of travel on our New Zealand trip. This is based on several factors, such as flight time and jet lag, time zone differences in the destination, duration of the vacation, extended hours of daily activity programming and the minimum age requirements for a few activities, number of internal transports between experiences, potential for extreme temperatures in the summer months, and amount of physical activity (e.g., walking) involved. Because each child is different, call a Vacationista at (800) 543-0865 to discuss whether this is the right trip for your kids.
End of content - What types of meals are served on this Adventures by Disney Trip?
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Typically, breakfast is served family style. Lunches and dinners usually include a variety of options including fish, meat, and pasta or rice entrées along with vegetables, salad, cheese, desserts and fruit. While the menus have been planned to give you a taste of typical New Zealand cuisine, they also include familiar American fare. Some lunches and dinners are served family style while others offer a limited-choice menu. Because we dine as a group, we regret that á la carte menu choices are not available. Child-friendly options are available at all meals. Menu items are subject to change due to the availability and seasonality of foods.
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In order to give you and your family a chance to dine by yourselves, we’ve scheduled a few on-your-own meals throughout the vacation. These are planned in towns or cities, where you will have plenty of options available.
If you have any questions or concerns about dining at any time during your vacation, your Adventure Guides will be happy to assist you. - Is alcohol included with meals?
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Alcoholic beverages are typically not included with your scheduled meals. However, you may purchase them at your own expense.
End of content - Can you accommodate special dietary needs?
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Adventures by Disney will make a reasonable effort to accommodate some special dietary needs at no additional charge. Unfortunately, we may not be able to accommodate all special dietary needs requested. Please contact a Vacationista at (800) 543-0865 in advance of your departure to advise us of your needs.
End of content - Is this itinerary appropriate for travelers with special needs?
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Please note that this vacation includes activities that present certain challenges to Guests with special needs. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing assistance. Neither Adventures by Disney nor its suppliers may physically lift or assist Guests onto transportation vehicles. Contact a Vacationista at (800) 543-0865 to discuss your needs.
End of content - What if Adventures by Disney cancels the adventure prior to departure?
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Please note: In accordance with our response to the COVID-19 virus, Adventures by Disney has updated our cancellation policy.
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We will make every reasonable effort to operate the vacations as advertised; however, we reserve the right to curtail or modify the itinerary, or to substitute activities, hotels, meals or transportation as we deem necessary. We further reserve the right to reduce the number of Adventure Guides to one, and to modify other services to accommodate a smaller group, if a minimum number of Guests is not reached. Similarly, we may marginally exceed the stated group maximum size if necessary to accommodate a family. Please also note that during certain holidays and peak periods, some activities may be disrupted or unavailable. None of these modifications or changes shall affect the land package price. We reserve the right to cancel a trip at any time prior to its commencement for any reason, such as if there are too few Guests, or if the quality of the trip or the safety of the Guests would, in our opinion, be compromised, such as may result from unforeseen circumstances (acts of God) or other circumstances beyond our reasonable control. If we cancel your trip prior to its commencement because there are too few Guests: (i) we will attempt to re-book you on another departure of the same itinerary, subject to availability, and we will bear any reasonable airline re-booking charges; however, if we are unable to rebook you, we will issue a full refund of your land package price and Plan (unless you have filed a claim); and (ii) if you booked airfare through us, we will issue a full refund of your airfare; and (iii) if you did not book airfare through us, we will reimburse you for your reasonable out-of-pocket (subject to proof) airline cancellation charges or, in the case of bookings using frequent flier miles, a reasonable cancellation service fee, provided you have exercised best efforts to mitigate such charges/fees; and (iv) the aforesaid payments and/or rebooking by us shall constitute a full settlement. - Is travel insurance available?
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Yes, you can protect your vacation investment by adding the Adventures by Disney Vacation Protection Plan to your reservation.
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Get details about the Adventures by Disney Vacation Protection Plan.
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